All I want for Christmas is my telephone

We can fit 32 gigabytes of memory into an object the size of a postage stamp, we can send hundreds of satellites into space, beaming back thousands of tv channels... why can't Telus make two phone numbers ring on one line?  For the last three days, we've been thrown back to the dark ages with our phones, trying to amalgamate the Art Gallery and Arts Council phone lines.  They can't do it this way, they can't do it that way, reconfigure this, reconfigure that, oh if you have it this way it won't go to voice mail, if you do it that way it won't call forward.  For goodness sakes!  I thought it was going to be simple!  That sound you hear is me pulling my hair out.  Long story short, be patient when trying to call the Art Gallery or Arts Council for the next five business days.  Perhaps use the ol' stand-by... email.